Who it is for

A receptionist set up for your business, not a generic script.

Each kind of business gets its own questions, its own idea of what is urgent and its own set-up form. A leak is handled differently from a lesson cancellation or a salon booking.

Plumber fitting a radiator pipe

Plumbers and heating engineers

You cannot answer with your arms under a sink or your head in a boiler.

See how it works for plumbers

Electrician fitting a socket to a freshly plastered wall

Electricians

Mid-rewire, up a ladder or with the power off at the board, you cannot pick up.

See how it works for electricians

Tradesman fitting a new window frame with a cordless drill

Builders

Quote requests come in while you are on the tools, and the one you miss is often the big one.

See how it works for builders

Learner driver at the wheel with her driving instructor beside her

Driving instructors

You cannot answer the phone with a learner at the wheel.

See how it works for driving instructors

Hairdresser colouring a client’s hair in a salon

Hair and beauty salons

You cannot answer the phone halfway through a colour.

See how it works for salons

Two cleaners at work in a bright modern kitchen

Cleaners and cleaning companies

You cannot take a call with a hoover running.

See how it works for cleaners

Roofer at work on a house roof

Roofers

You cannot take a call halfway up a ladder.

See how it works for roofers

Locksmith at work in his shop

Locksmiths

While you are fitting one lock, the next customer is standing outside their own front door.

See how it works for locksmiths

Carpenter working on timber at a bench

Carpenters and joiners

With the saw running, the phone goes unheard.

See how it works for carpenters

Decorators painting a room

Painters and decorators

You cannot pick up with paint on your hands.

See how it works for decorators

Gardener trimming a hedge

Landscapers and gardeners

Over a mower or a digger, you will not hear the phone.

See how it works for landscapers

A kitchen part-way through tiling and renovation

Tilers

Adhesive sets while you are on the phone.

See how it works for tilers

Plasterer skimming an interior wall

Plasterers

Plaster will not wait while you take a call.

See how it works for plasterers

Handyman carrying out a repair in a home

Handymen and property maintenance

Small jobs add up, but only if you catch the calls.

See how it works for handymen

Pest control technician at work

Pest control

In wasp season the phone never stops, and you are always up a ladder.

See how it works for pest controllers

Window cleaner cleaning a window

Window cleaners

Up a water-fed pole, you cannot answer.

See how it works for window cleaners

Removal team carrying boxes into a van

Removal companies

On moving day your hands are full and the phone keeps ringing.

See how it works for removal firms

Mechanic working on a car in a garage

Mechanics and garages

Under a car, you cannot take a call.

See how it works for mechanics

Beauty therapist giving a client a facial

Beauty therapists and nail technicians

You cannot stop a treatment to answer the phone.

See how it works for beauty therapists

Barber cutting a customer’s hair

Barbers

Mid-fade is no time to answer the phone.

See how it works for barbers

Groomer drying a dog after a bath

Dog groomers

With a wet dog on the table, the phone has to wait.

See how it works for dog groomers

Personal trainer coaching a client in a gym

Personal trainers

Mid-session, your phone stays in the bag.

See how it works for personal trainers

Estate agent showing a couple around a home

Estate and letting agents

Out on a viewing, you miss the next valuation call.

See how it works for estate agents

Accountant meeting a client at a desk

Accountants and bookkeepers

In January the phone never stops, and you are with a client.

See how it works for accountants

Photographer working with a camera in a studio

Photographers

On a shoot, you cannot pick up.

See how it works for photographers

Caterer preparing food for an event

Caterers

In the kitchen or at an event, the phone goes unanswered.

See how it works for caterers

Business owner taking a call and writing notes

Every other business

Shops, studios, consultancies and anyone else who misses calls: a receptionist set up from a short form about your business.

Another kind of business? It works for you too: get started, or email hello@whileyouwork.co.uk and tell us what your callers need.