Pricing
Pick the number of calls you need. A call counts once however long it lasts, up to 10 minutes, so a chatty caller costs you nothing extra. No set-up fee, no contract, and a money-back guarantee: cancel within 14 days of your line going live for a full refund.
The first 50 businesses in the UK to join get the Pro plan for £49 a month + VAT (£58.80 with VAT) for their first 12 months. After that it moves to the normal Pro price of £69 a month + VAT. Once 50 businesses have joined, the offer closes.
£46.80 a month with VAT. Or £390 a year + VAT, 2 months free.
50 calls a month. Extra calls 60p each + VAT.
For a business that misses a call or two a day and wants every one answered.
£82.80 a month with VAT. Or £690 a year + VAT, 2 months free.
150 calls a month. Extra calls 50p each + VAT.
For a busy trade or small business that wants to hear about urgent calls straight away.
£154.80 a month with VAT. Or £1,290 a year + VAT, 2 months free.
400 calls a month. Extra calls 40p each + VAT.
For a business with a diary to fill, more than one inbox, or a second site.
Driving instructor? Start here. Salons, cleaners, shops and every other business: start here.
Prices are before VAT at 20%. VAT-registered businesses can reclaim it. Paying yearly is 10 months’ price for 12. Already a customer? Your price stays as it is.
Every plan
You get your own UK number to divert to. Your customers keep ringing the number they already have.
Fill in a short form, or let us fill it in from your website. Your line switches on as soon as you save it, usually within minutes.
Cancel within 14 days of your line going live and you get a full refund. After that you can still cancel any time, with no contract.
A call counts once however long it lasts, up to 10 minutes. You never have to watch a talk-time meter.
Go past your calls and the receptionist keeps answering. Each extra call is charged at your plan’s rate: 60p on Starter, 50p on Pro, 40p on Business, + VAT.
A year costs 10 times the monthly price, with the same money-back guarantee.
Compared
How some UK AI receptionists charge. Prices are a month, before VAT, from each provider’s own pricing page.
| Provider | Entry plan | Middle plan | Top plan | What the price covers |
|---|---|---|---|---|
| While You Work | £39, 50 calls | £69, 150 calls | £129, 400 calls | Calls of up to 10 minutes each, extra calls 60p, 50p or 40p. Call transfer and text alerts from £69, diary booking at £129 |
| Jodie | £49 | £99 | £199 | Unlimited minutes on every plan, which is more than we include. Bookings and call transfer from £99. Checked 26 October 2026 |
| Cyberstaff | £30, 100 minutes | £75, 300 minutes | £120, 600 minutes | Talk time, extra minutes 30p, 25p or 20p. Its pricing page does not say whether VAT is included. Checked 24 October 2026 |
| IONOS | £39, 30 calls | £69, 100 calls | £99, unlimited calls | Calls, extra calls 49p or 39p. Calendar booking from £69. Checked 17 October 2026 |
On a per-minute plan, a five-minute call uses five minutes of your allowance. With us it is one call. If you get a lot of calls, Jodie’s unlimited minutes may suit you better, and we would rather you knew that now. See every comparison.
You pay for your first month, or your first year, when you sign up. Straight after paying you fill in a short set-up form, or let us fill it in from your website, and your line switches on as soon as you save it. If you cancel within 14 days of your line going live, you get everything you paid back.
On Business, a second location, such as another branch, van or instructor with its own line, is half the Business price.
Secure card payment. You will receive an email receipt and a short form to tell us about your business.
While You Work is built and run by Vitesse Digital Ltd, a UK company registered in England and Wales, number 16074150. Questions before you pay: hello@whileyouwork.co.uk.
See our terms of service and refund and cancellation policy.