Who it is for / Builders
Quote requests come in while you are on the tools, and the one you miss is often the big one. While You Work answers in your business name, takes the job, the address and the timescale, filters sales calls, and texts you a tidy enquiry you can ring back at the end of the day.
Founding members pay £49 now and get their first week free once their line is live. Lines go live by 31 October 2026, or a full refund.
On every call
Urgent jobs
Most building enquiries are quotes, so the text you get says when the caller wants to start and when is best to ring.
What callers hear
The receptionist asks one thing at a time, checks the number back and never makes up a price. The job reaches you by text a minute after the call.
The text you get
QUOTE. Priya, 07700 900731, M20 Didsbury. Single-storey rear extension, plans and planning approved, wants to start in spring. Ring after 5pm.
Receptionist: Hi, you’re through to Hughes Building. Gareth’s on site at the moment, but I can take your details so he can ring you back. Can I take your name?
Caller: It’s Priya. We’re looking to get a quote for a single-storey extension at the back.
Receptionist: Thanks, Priya. Do you have plans drawn up yet?
Caller: Yes, the plans are done and we’ve had planning approved.
Receptionist: That’s good to hear. When are you hoping to start, roughly?
Caller: Ideally in the spring.
Receptionist: And whereabouts is the property?
Caller: M20, in Didsbury.
Receptionist: What’s the best number for Gareth to ring you on, and is there a good time?
Caller: 07700 900 731, any time after five.
Receptionist: So that’s 07700 900 731, after five. Is that right?
Caller: That’s right.
Receptionist: Thanks, Priya. Gareth will ring you back to talk it through, and I’m sending you a text now to confirm.
Set up
A short form made for builders:
One code on your mobile sends calls you do not answer within 20 seconds to your While You Work line. Turn it off whenever you like.
Every caller is greeted in your business name. You get the details a minute later, and the caller gets a text saying you will ring back.
Questions
Yes. It takes what the job is, where it is, when the caller wants to start and the best time to ring, and says you will ring back to discuss the quote. It never gives a price for the work.
Yes. Sales calls are politely ended so they never reach you, so the enquiries you get are from real customers.
Yes. If you put your lead time in the set-up form, for example "booking from March", callers are told that on the call.
Yes. Calls are answered in your business name and the details go to the mobile you choose. Multi-site and team options are on the pricing page.
Yes. You switch on divert-on-no-answer from your mobile with one code, and customers ring the number they always have.
£49 a month including VAT for founding members, locked for as long as you stay, with no contract and the first week free once your line is live.
More detail: what a missed call costs, UK call answering prices and how we compare.
Source: Fix Radio survey of more than 220 UK tradespeople, reported by PHAM News, October 2022.
Founding price locked for as long as you stay. No contract. Lines go live by 31 October 2026, or a full refund.
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