Legal
Last updated 16 September 2026
These are the providers that process personal data for While You Work (Vitesse Digital Ltd) to deliver the service, under our data processing terms. We email customers at least 30 days before we add or replace one.
| Provider | What they do | Where | Transfer safeguard |
|---|---|---|---|
| Retell AI, Inc. | Voice calls: the speaking voice, speech recognition, call recordings and transcripts | United States | UK Addendum to the EU Standard Contractual Clauses |
| Anthropic, PBC | Language model that understands calls and messages, writes summaries and chat replies | United States | UK Addendum to the EU Standard Contractual Clauses |
| DataForSEO OÜ | Only at set-up, and only if your website blocks our reader: we look up what Google shows for your own website address so the form can still be filled in. Just the website address is sent | Estonia (EU) | UK adequacy regulations for the EEA |
| Twilio Inc. and Twilio Ireland Ltd | Phone numbers, call routing, text messages and WhatsApp messages | United States and Ireland | UK Extension to the EU-US Data Privacy Framework |
| DigitalOcean, LLC | Application hosting, database and encrypted backups | London, United Kingdom | Not needed (UK) |
| Cloudflare, Inc. | Website hosting, DNS, security and email routing | Global network | UK Extension to the EU-US Data Privacy Framework |
| Mailgun Technologies (Sinch) | Sending and receiving email | European Union | UK adequacy regulations for the EEA |
| Stripe Payments Europe, Ltd and Stripe, Inc. | Subscription payments; card details are held by Stripe, not by us | Ireland and United States | UK Extension to the EU-US Data Privacy Framework |
| Functional Software, Inc. (Sentry) | Error reports, with personal data removed before sending | United States | UK Extension to the EU-US Data Privacy Framework |
| Google LLC | Only if you connect Google Calendar or Gmail; also website statistics for visitors to whileyouwork.co.uk | United States | UK Extension to the EU-US Data Privacy Framework |
| Microsoft Corporation | Only if you connect an Outlook calendar or mailbox | United States | UK Extension to the EU-US Data Privacy Framework |
| Meta Platforms Ireland Ltd and Meta Platforms, Inc. (WhatsApp) | Only if you connect WhatsApp | Ireland and United States | UK Extension to the EU-US Data Privacy Framework |