Alternatives / Cyberstaff
Cyberstaff is a UK AI receptionist that charges by talk time. Starter is £30 a month with 100 minutes (about 50 calls), Growth £75 with 300 minutes (about 150 calls) and Scale £120 with 600 minutes (about 300 calls), with extra minutes at 30p, 25p or 20p. Its pricing page does not say whether VAT is included. There is no contract or set-up fee, and a free trial with full access.
Prices checked on cyberstaff.com on 13 September 2026. Always confirm current prices with each provider.
The short answer
Choose Cyberstaff if you miss only a few calls and the £30 Starter plan covers them, or you want bookings straight into a connected calendar and an SMS widget on your website. Choose While You Work if you want one price including VAT with no minutes to watch: about 150 calls a month is Cyberstaff’s £75 Growth plan, against £49 including VAT at While You Work, with website chat and email replies available too.
Side by side
| Cyberstaff | While You Work | |
|---|---|---|
| Price | £30, £75 or £120 a month (VAT not stated) | £49 a month including VAT for founding members, locked for as long as you stay (£69 after the first 20 of each type of business) |
| How you pay | Monthly plan with included talk time, extra minutes charged | Flat monthly, no per-call or per-minute charges |
| Calls included | 100, 300 or 600 minutes (about 50, 150 or 300 calls); extra minutes 30p, 25p or 20p | Up to 150 answered calls a month, no talk-time meter |
| Who answers | AI receptionist | AI receptionist with a separate script and set-up form for each kind of business |
| Hours | 24/7 | 24 hours a day, 365 days a year |
| Trial | Free trial with full access (length not stated on the pricing page) | First week free once your line is live, full refund if you cancel in that week |
| Contract | None, no set-up fee, cancel from the dashboard | None, cancel any time |
| After the call | Email and SMS notifications, a follow-up text to the caller, recordings and transcripts | Details by email a minute after the call and a text straight away for urgent calls (or every call, if you prefer), plus a confirmation text to the caller |
| Call transfer | Transfer calls | Urgent calls put through to your mobile, if you switch it on |
| Booking | Bookings with calendar integration | Books into your diary on the call, with your deposit link, on the Voice Booking and Pay module (£99 a month extra) |
| Website chat | Website SMS widget | AI website chat that answers like your receptionist, £25 a month extra; AI email replies £15 a month extra |
| Type of service | AI receptionist | AI receptionist |
| Available | Now | Taking founding members now. Each line switches on as soon as the set-up form is finished, usually within minutes |
Switching
Look at your current provider’s terms for any notice period or unused credit.
A short form for your kind of business: hours, area, services and what callers should be told.
Point divert-on-no-answer at your While You Work number. Your callers keep ringing the same number.
Want the full picture on UK prices? Read how much a call answering service costs in the UK.
Other comparisons: Moneypenny, ReceptionHQ, Jodie, Answer.co.uk, Face For Business, Answer4u.
Questions
Cyberstaff lists Starter at £30 a month with 100 minutes of talk time (about 50 calls), Growth at £75 with 300 minutes (about 150 calls) and Scale at £120 with 600 minutes (about 300 calls). Extra minutes cost 30p, 25p or 20p. Its pricing page does not say whether VAT is included.
Cyberstaff charges by talk time, so what you pay depends on how many calls you get and how long they last. While You Work is one flat price including VAT for up to 150 answered calls a month, with website chat and email replies as add-ons. Both answer 24/7, transfer calls and can book appointments.
Cyberstaff offers a free trial with full access. While You Work gives founding members their first week free once their line is live, with a full refund if they cancel in that week, and you can ring 01202 144997 to hear our own receptionist first.
It depends on how many calls you miss. For a small business that wants every missed call answered and the details sent to them in a minute for one flat price including VAT, While You Work is £49 a month for founding members. Choose Cyberstaff if you miss only a few calls and the £30 Starter plan covers them, or you want bookings straight into a connected calendar and an SMS widget on your website. Choose While You Work if you want one price including VAT with no minutes to watch: about 150 calls a month is Cyberstaff’s £75 Growth plan, against £49 including VAT at While You Work, with website chat and email replies available too.
Sources, checked 13 September 2026: Cyberstaff AI receptionist plans. Cyberstaff is a trademark of its owner. While You Work is not connected with Cyberstaff.
Founding price locked for as long as you stay. No contract. Your line switches on as soon as you finish the set-up form.